Return & Refund Policy
At Bugzy Milan we want you to be happy with your purchase while we encourage our customers to carefully check product descriptions, sizes and details before ordering.
Returns
. We accept returns in following cases:
. The item arrived damaged or defective.
. The wrong item was sent
. The item is being recalled
Customers must contact us within 7 days of delivery to request a return
Item must be in unused condition
Refund process time is 5-7 days after receipt
Return items to United States only
How to request a return:
. Contact our support team through website contact form or call us at +1(346)-298-3289 btw (8am-8pm Central Time)
. Provide your order number and photos of the issue
. Our team will guide you through the return process
Refunds:
. Approved refunds will be issued to your original payment method within 5-10 business days.
. Please note that Shipping fees are non-refundable.
Order Cancellations
Orders may be cancelled within 24 hours of purchase by contacting our support team.
