Return & Refund Policy

At Bugzy Milan we want you to be happy with your purchase while we encourage our customers to carefully check product descriptions, sizes and details before ordering. 

Returns

. We accept returns in following cases:

. The item arrived damaged or defective.

. The wrong item was sent

. The item is being recalled

Customers must contact us within 7 days of delivery to request a return

Item must be in unused condition

Refund process time is 5-7 days after receipt

Return items to United States only

How to request a return:

. Contact our support team through website contact form or call us at  +1(346)-298-3289 btw (8am-8pm Central Time)

. Provide your order number and photos of the issue

. Our team will guide you through the return process

 Refunds:

. Approved refunds will be issued to your original payment method within 5-10 business days.

. Please note that Shipping fees are non-refundable.

 Order Cancellations

Orders may be cancelled within 24 hours of purchase by contacting our support team.